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Shipping policy

  1. Shipping costs
    There is no minimum order value with us!

    Depending on the country there are different shipping costs:
    4,95 €: Germany
    9,95 €: Austria, Luxembourg, Belgium, France, Netherlands, Denmark, Czech Republic, Poland, Italy
    12,95 €: Switzerland, Spain, Portugal, Ireland, England, Scotland, Norway, Sweden, Finland, Slovakia

    In our webshop, the prices quoted are in Euro including VAT. (currently 16% and 5% for books and magazines). Postage and packing are added.

    You can see all costs once again before the final conclusion of the order, in the shopping basket checkout on the order confirmation page.

  2. Duties and fees
    When importing ordered goods into countries that are not members of the EU, import duties are payable in the form of import VAT and customs duties. The necessary forms are already completely filled out by us. The import turnover tax is levied on the order value including shipping costs and corresponds to the value added tax valid in your country. Additional customs duties may be levied, which may vary considerably depending on the goods ordered and your country. Detailed information can be obtained from the local customs office.

  3. Delivery
    Normally we send all ordered articles in only one package. Within Germany we deliver with Deutsche Post and DHL.
    Further information can be found at and

  4. Delivery time
    Delivery time within Germany:
    We deliver your order within 7 to 14 working days after receipt of order or payment, unless a different delivery time is indicated on the item. There is a different delivery time e.g. for pre-ordered articles.

  5. Returns
    Without restricting the legal right of withdrawal, we grant you a voluntary 30-day extended return guarantee for the articles which are also subject to the legal right of withdrawal.
    Please note the exceptions to the right of withdrawal.

    Your return is free of charge. Please use our returns page to create the return label.